Terms and Conditions of Sale

 

Shipping
We aim to despatch all in stock items between 1 and 2 working days from the time of order.

Delivery to mainland UK from time of despatch is between 2 and 4 working days. Postcodes outside mainland UK and to the Scottish Highlands may take longer.

Delivery to European Countries from time of despatch is between 7 and 10 working days.

For international deliveries, please allow between 10 and 14 working days from time of despatch.

Please also note that we are currently unable to ship to Canada or The United States of America.

Please note that both European and International deliveries may take up to 21 working days for receipt of goods, especially if your order is over 2kgs in weight. If you have not received your goods after 21 days, please contact us at info@sacredsunessences.co.uk.

Every effort and care is taken to package goods to protect them during transit, however, if you are in receipt of damaged goods please contact us at info@sacredsunessences.co.uk

Please also note that despatch and delivery times may be longer during busy periods.

 

Shipping and Packaging Costs
UK shipping £3.99

Free shipping is available for all UK orders over £75.00

European shipping is £7.99

International shipping (excluding USA and Canada) is £14.99.

Shipping prices will be displayed during the checkout process.

Please note that international delivery times will vary from country to country.

There may also be import taxes and custom duties payable depending upon the shipping destination that Sacred Sun Essences cannot be held responsible for.

Risk of damage or loss of goods will pass to you, the customer, on delivery.

 

Payment and your Contract with Us
Payment must be made and cleared before any goods can be despatched.

All goods are charged inclusive of VAT.

Once your order has been placed you can no longer add to, change or cancel your order, so please make sure you enter the type of goods and amounts correctly. There will be a prompt during the checkout process that will remind you of this. And at this point you legally enter a contract with us where we must fulfil your order and you are bound by the terms and conditions of sale laid out here.

 

Refunds and Returns
At Sacred Sun Essences, it is our aim to offer 100% customer satisfaction. We are happy to replace or refund any faulty goods or goods damaged in transit and to rectify any errors made in connection with your order as soon as possible. If you need to report any order errors, lost, faulty or damaged items, please contact us at info@sacredsunessnces.co.uk.

If you wish to return an item that you ordered by mistake or no longer require, you must do so within 14 days of receipt of the item. We can only accept goods that have not been used and are returned in their original packaging, undamaged. Once we have received the undamaged and unused goods, we will issue you with a refund. All postage costs must be paid by the customer returning the items. Postage refunds will only be given if the items have been damaged in transit, faulty or incorrect items sent.

 

Product Liability
All Sacred Sun Aura Mists contain essential oils that are within the safe application limits for each oil type. Sacred Sun Essences ensure that all their products reach the safety levels set for each ingredient. Always ensure you read the Warnings and Precautions and the Directions for Use when using each product. Always check the label before use for a list of the ingredients and do not use if you are allergic to any of the ingredients listed. If you have any questions regarding the ingredients listed contact us at info@sacredsunessences.co.uk

Customers must use the product in accordance with the directions for use and storage as Sacred Sun Essences cannot be held responsible or liable for any thing in connection with their product if it has not been used correctly. All warnings and safety precautions must be adhered to. Sacred Sun Essences cannot be held liable or responsible for any allergic reactions that may occur as a result of using their products.

Prior to making any decision regarding your health, please ensure you have consulted your GP or a qualified health practitioner before using products containing essential oils. Pregnant women and the elderly should be especially careful when using products containing essential oils. Please ensure your GP is aware that you are considering the use of a product containing essential oils, as some may react with conventional medicine.

Sacred Sun Healing Aura Mists are not intended for use if you are pregnant or breast feeding. They are also not intended for use on young infants.
The Sacred Sun Essences Healing Aura Mist range is not a substitute for taking conventional medicine and should be used alongside conventional medicine rather than replacing existing medication.  Healing Aura Mists have been created to facilitate the healing process and do not claim to cure in any way. They are to be used as an aid only.

 

Quality
Although every care is taken to ensure batch integrity and oil quality, due to the variable nature of essential oils, not all batches will smell exactly the same.

Website Use
This website and it’s full content is subject to strict copyright laws. Any unlawful copying and use of the content is a criminal offense. The unauthorised use of this website may result in a claim for damages or be a criminal offence.

Please see our Privacy Policy for details on cookies.

 

Privacy and Security
Your privacy is in good hands as we do not sell or share any information you provide to any third party. Your personal details are held in accordance to strict personal data laws (Data Protection Act 1998) and are only used in accordance with this law. Your details will remain secure and only used with your consent if you wish to receive additional information from us. However, we may have to share your Personal Information to comply with certain laws and regulations, in response to lawful requests for information we hold. Your payment details are never passed onto anyone else and remain in the secure hands of our payment operator. We use a separate payment operator, a specialist company dealing in taking online payments. Sacred Sun Essences does not have access to your card details. All card and payment details are fully encoded and secure.

We may collect and use certain device information to help identify potential security risks and fraud, but also to improve our website optimisation. For more information on your privacy and how we use and store your personal data, please see our Privacy Policy.

Sacred Sun Essences is a trading name for Sarah Blackburne Therapies.